The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

Nearly half (50%) of Pennsylvania households are eligible for fiber internet service, according to the FCC. Verizon Fios is ...

Volkswagen is recalling more than 191,000 vehicles, according to the National Highway Traffic Safety Administration. For a complete list of recalled vehicles or to see if your car needs repairs, check ...

Many insurers are struggling to meet customers' demands for fully digital interactions and near-instant claims processing.

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

An Air India spokesperson acknowledged the potential security threat and emphasised that passenger safety remains the airline ...

The resignation announcement sparked a discussion about the challenges of working in customer support. The author, which is ...

By J. N. HalmResearchers have long understood that customer satisfaction is not a simple equation. Every interaction a ...

IDF Chief of Staff Lt.-Gen. Eyal Zamir on Monday ordered the cancelation of the IDF's leniency around holiday leave due to the IDF's "high alert" in several theaters, The Jerusalem Post confirmed.

When an at-risk sleep apnea patient needed his breathing machine replaced, Lincare, a $2.4 billion behemoth with a ...

Interfinex Review continues to rise in popularity, leading traders to evaluate its authenticity. This trading platform ...

Terrorists were seen planting explosives near IDF personnel operating in Gaza's Shejaiya on Monday, the IDF re ...