The rapid evolution of cloud computing has redefined the way businesses operate in Customer Relationship Management (CRM) and ...

The Vanguard Information Technology ETF ( VGT -1.80%) exclusively invests in stocks from the information technology sector, ...

Q4 revenue growth with improved retention & AI monetization. See here to know why we are neutral on MNDY stock.

Artificial Intelligence may prove to be a more significant milestone than the harnessing of fire, or the invention of the wheel. It's the fastest-evolving technology the world has ever seen ...

One of the key areas in which AI will drive transformation is in our area of expertise - Business Support Systems (BSS).

AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

Salesforce Inc. (NYSE: CRM) has committed to invest $1 billion in the country's AI sector over the next five years. The investment is aimed at promoting the adoption of Salesforce's AI product, ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Salesforce planned to deepen its ties with Singapore in the next five years. The company pledged $ 1 billion to the city to accelerate its digital transformation. Salesforce added that the investment ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...