Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

Internal documents reveal the risks the state’s transport agency faces in the shift from old technology to a next-generation ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

The digital ID system has seen more than 1.01 million tickets identified ... The use of biometric authentication is a growing phenomenon in event ticketing.

Lord Hendy, the Rail Minister, said: “The ticketing system is far too complicated, so we’re taking the stress out of navigating the labyrinth of fares and replacing it with new technology so ...

“The relevant details for issuing a ticket are fed into the system. Before accepting the payment, a QR code is displayed on these devices, and the same can be scanned by the passenger through ...

So we are going to have automated ticketing systems. We already have some cameras out, you know. All you're going to do, you think you drive fast and nobody see you, you're going to just get your ...

The government is planning to launch its own railway ticketing website, replacing the current buffet selection of individual train company websites. Although private companies will still be able to ...

subsidiary Axis Security has teamed up with the Israeli AI startup xpander.AI to largely automate its customer support ticketing system, scaling it across tens of thousands of end users at some of ...