Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Artificial intelligence was the focus when tech giants Microsoft and Meta kicked off the first round of Big Tech earnings of 2025. Here's what we learned.

The Artificial intelligence or AI agent market is projected to expand from USD 5.1 billion in 2024 to USD 47.1 billion by ...

Meta will hike up its A.I. spend this year it goes all in on Mark Zuckerberg’s vision to dominate the emerging technology.

CEO Mark Zuckerberg has accelerated Meta’s AI ambitions and plans to increase spending on the technology to as much as $65bn ...

DeepSeek's breakthroughs in lowering the entry point for creating chatbots and other generative AI tools means small players ...

Both Meta and Microsoft committed to huge investments in artificial intelligence, despite new Chinese software outperforming American rivals at a lower cost.

Pizza night? Don’t open Uber Eats or DoorDash. The 44-year-old California chain called Pizza My Heart now lets you text a ...

Meta introduced AI Studio, a tool for users of Meta platforms Facebook and Instagram to create chatbots powered by artificial ...

Ever since Chinese AI startup DeepSeek unveiled its new R1 model – which rivals the best U.S. bots like ChatGPT – AI stocks have been on a wild roller coaster ride. The news was explosive, sparking ...

US export controls on high-tech chips may have inadvertently fuelled the success of start-up DeepSeek's AI chatbot.

R1, the last of the models developed with fewer chips, is already challenging the dominance of giant players such as OpenAI, ...