In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...

Help desk software can allow you to build relationships with customers and also support your marketing campaigns.

By comparing the features and capabilities of different help desk ticketing systems, you can make an informed decision that will help you provide the best customer support possible. Essential ...

Ticket management systems help businesses provide better support to employees and customers. They do so thanks to efficient workflows and transparent insights into the status of a specific issue or ...

Remedyforce is a powerful, flexible service management system with numerous ... they have permissions. While ticket submission through the Web Interface is the preferred method for requesting help, ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...

By Shannon Fiecke and Shawn Hogendorf The next time you’re pulled over for speeding in Scott County, you’ll likely be handed ...