In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...

Ticket management systems help businesses provide better support to employees and customers. They do so thanks to efficient workflows and transparent insights into the status of a specific issue or ...

By comparing the features and capabilities of different help desk ticketing systems, you can make an informed decision that will help you provide the best customer support possible. Essential ...

Remedyforce is a powerful, flexible service management system with numerous ... they have permissions. While ticket submission through the Web Interface is the preferred method for requesting help, ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...

subsidiary Axis Security has teamed up with the Israeli AI startup xpander.AI to largely automate its customer support ticketing system, scaling it across tens of thousands of end users at some of ...

By Shannon Fiecke and Shawn Hogendorf The next time you’re pulled over for speeding in Scott County, you’ll likely be handed ...

Spanish telecommunications company Telefónica confirms an internal ticketing system was breached after stolen data was leaked on a hacking forum. Telefónica is a Spanish multinational ...