Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.

"So many customers are so disappointed in what they bought from Microsoft Copilot because they're not getting the accuracy and the response that they want," Benioff said. “Micro ...

Salesforce CEO Marc Benioff this week announced Agentforce 2.0, a further evolution towards autonomous AI agents that act as digital labor. Benioff thinks 2025 will be the year when AI starts to ...

Microsoft's chief communications officer, Frank X. Shaw, said in a LinkedIn post last month that "Marc has no idea what he's talking about" and suggested that Benioff's anti-Microsoft comments ...

Salesforce CEO Marc Benioff claims there's a "huge breach between Microsoft and OpenAI", claiming it's about to rupture and nothing will put it back together.

Salesforce CEO Marc Benioff asserts that AI now handles 30% to 50% of the company's workload, impacting software engineering ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said.

Salesforce CEO Marc Benioff said in a program on CNBC a few weeks ago that he believes Microsoft Corporation (NASDAQ:MSFT) will not be using OpenAI because the company is making its own models.

Marc Benioff says Microsoft Copilot has "no adoption" and is just a repackaged form of OpenAI's ChatGPT. "This is the moment of transformation in our industry that I've been waiting for," Benioff ...

Over the past few months, Salesforce CEO Marc Benioff has shared interesting insights about Microsoft's AI efforts. The executive claimed Microsoft has done a "tremendous disservice" to the ...

Benioff's AI bots, which can autonomously answer customer questions or describe products to clients, are going toe to toe with Microsoft's Copilot for workplace supremacy.

Althoff said that AI helped Microsoft save over $500 million in its call centres alone last year and led to higher employee and customer satisfaction, as per the report. These internal comments come ...